Knowledge Base
In-depth information for unlocking the full potential of your IAdea device.
IAdeaCare
- IAdeaCare Device Management - Quick Start Guide
- IAdeaCare - Why does my device not get a pairing code or always shows offline on IAdeaCare website?
- Unable to Generate Pairing Code on Android 4.4
- Network - What network port have to open for IAdeaCare?
- IAdeaCare - LAN Configuration Tool User Manual
- IAdeaCare - DNS Refresh
SignApp Express
- SignApp Express - The Overview Video
- How do I run SignApps Express or Manager Express on Mac OS X?
- Digital Signage Made Easy - Retail Advertisement
- Digital Signage Made Easy - Digital Bulletin Board
- Digital Signage Made Easy - Digital Menu Board
- SignApp Express - Back To Business Templates
Trouble-Shooting
- Player is behaving irregularly, how do I provide a DEBUG log to your support team?
- My player is not performing properly. How do I re-initialize the device (factory restore)?
- IAdea Android 9 Password Protocol
- IAdea Troubleshooting Guide
- EasyPlay
- Powerpoint with Animations
Hardware Installation
- How to clean and disinfect IAdea displays?
- Create a digital signage kiosk easily with IAdea media player
- PGP-101 User Manual
- Removing and Attaching the XDS-1078 Backplate
- How to find out the VID and PID for my touchscreens?
- Can I mount XDS-1078 on the glass?
Functionality / How to
- Network - Security Credential Files
- One Time Password
- Global Proxy - Digest Access Authentication
- GPIO, Event Trigger, Interactivitiy - Using IAdea smart signboard to scan QR code
- Player Configuration - How to change Android boot animation
- GPIO, Event Trigger, Interactivitiy - How to control an external light using IAdea PIO-101 GPIO extender
NFC / RFID / HID
Compatibility
- SignChannel Configuration File
- Video File Compatibility - How to compress a 4K video with H.265 by using ffmpeg?
- External Storage Compatibility - XMP-7300/XMP-6400/XMP-6200/XDS-1078/MBR-1100 compatible SD card list
- Video File Compatibility - How can I prepare content in portrait display mode?
- External Storage Compatibility - XMP-2200/2300/2400 and XDS-1060/1062/1068 compatible SD card list
- Video File Compatibility - "Jumpy playback","long video gap"or "video not playing", How can I get best video playback performance?