Knowledge Base
In-depth information for unlocking the full potential of your IAdea device.
IAdeaCare
SignApp Express
- SignApp Express - The Overview Video
- SignApps Express - The Introduction
- SignApp Express - Player Introduction
- How do I run SignApps Express or Manager Express on Mac OS X?
- Digital Signage Made Easy - Retail Advertisement
- Digital Signage Made Easy - Digital Bulletin Board
Trouble-Shooting
- Player is behaving irregularly, how do I provide a DEBUG log to your support team?
- My player is not performing properly. How do I re-initialize the device (factory restore)?
- IAdea Troubleshooting Guide
- EasyPlay
- Powerpoint with Animations
- PowerPoint Not Supported
Hardware Installation
- How to clean and disinfect IAdea displays?
- Create a digital signage kiosk easily with IAdea media player
- Removing and Attaching the XDS-1078 Backplate
- How to find out the VID and PID for my touchscreens?
- Can I mount XDS-1078 on the glass?
- What type of screws can I use to mount XDS-1060/1062/1068?
Functionality / How to
- Network - Security Credential Files
- GPIO, Event Trigger, Interactivitiy - Using IAdea smart signboard to scan QR code
- Player Configuration - How to change Android boot animation
- GPIO, Event Trigger, Interactivitiy - How to control an external light using IAdea PIO-101 GPIO extender
- Video Streaming - IP Axis Camera
- AV-Input - My HDMI in Feed is not working. How to I disable HDCP?
NFC / RFID / HID
Compatibility
- Video File Compatibility - How to compress a 4K video with H.265 by using ffmpeg?
- External Storage Compatibility - XMP-7300/XMP-6400/XMP-6200/XDS-1078/MBR-1100 compatible SD card list
- Video File Compatibility - How can I prepare content in portrait display mode?
- External Storage Compatibility - XMP-2200/2300/2400 and XDS-1060/1062/1068 compatible SD card list
- Video File Compatibility - "Jumpy playback","long video gap"or "video not playing", How can I get best video playback performance?
- Video File Compatibility - Which types of video are recommended for playback?