One Time Password

One-Time Password: A secured authentication method that enhance security by using 3^rd party authenticator to generate password and make sure the password will either expire overtime or can be used only once. One of recommended authenticator App is “Google Authenticator”. User will need to download it on their mobile device or computer. Open up the Google Authenticator and click on the + button to add a device. Click on Scan QR code. Once you select Time-Based or Counter-Based one-time password, a QR code will populate that you can scan to synchronize your device to the Google Authenticator.

Time-Based one-time password:  The password will change in 30-second periods since the Unix epoch (TOTP). The device and Google Authenticator will refresh the password every 30 seconds and any previous password will become invalid. The device and Google Authenticator must be synced with the correct time or time server to avoid an invalid password. Should the time un-sync, the device will need the be factory reset.


Counter-Based one-time password: The password will change based on a counter that is incremented with each new code (HOTP). The device and Google Authenticator will generate passwords based on an algorithm. The password will be generated when it is first synced. A new password can be generated by clicking on the refresh button next to the device name. Once the latest generated password is used to unlock the device, all previous passwords will become invalid.


** To configure a new password configuration, the old password will need to be inputted if there is an existing password.**

Google Authenticator
The Google Authenticator synchronizes with your device to allow for One-Time Passwords. Please download from your Mobile Device App Store.

Through the APP, click on to add a device.
Select QR Code to scan the QR code generated by the device for Time-Based OTP or Counter-Based OTP.

Once the device is synched with the Google Authenticator, the device name and MAC ID will appear along with the 6 digit password. The Time-Based OTP will automatically refresh every 30 seconds. The Counter-Based OTP will need to manually be refreshed.