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  1. IAdea Support
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  3. Trouble-Shooting

Trouble-Shooting

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  • Player is behaving irregularly, how do I provide a DEBUG log to your support team?
  • My player is not performing properly. How do I re-initialize the device (factory restore)?
  • IAdea Android 9 Password Protocol
  • IAdea Troubleshooting Guide
  • EasyPlay
  • Powerpoint with Animations
  • PowerPoint Not Supported
  • DIRECTV Cable Box "Out of Range"
  • Weather Widget Showing "Updating"
  • Image Orientation Not Correct (Exif Orientation)
  • Could I always leave my USB keyboard/mouse connected to the device for future maintenance?
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