IAdeaCare allows user to monitor their IAdea media players remotely worldwide. The service communicates with IAdea media players through HTTP Port 443. Therefore, Port 443 has to be open to enable the service.
| Port | TCP | UDP | Description |
| 443 | TCP | Hypertext Transfer Protocol over TLS/SSL (HTTPS) |
If using the remote control feature (e.g. extra license required), some additional ports are needed for device and server communication:
| Port | TCP | UDP | Description |
|
3478 |
UPD (Encrypt data with DTLS) | UDP TURN/STUN | |
| 49152-65535 | UPD (Encrypt data with DTLS) | TURN relay media |
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