IAdea Support Center
How can we help with your IAdea device?
Find firmware, setup guides, and troubleshooting for every IAdea media player and room booking panel.
IAdea Support
Quick start
I want to…
Direct paths to the most common tasks.
Update firmware
Find the latest firmware for your model and follow step-by-step instructions.
Set up a new device
Quick start guides for first boot, network, and content delivery.
Troubleshoot a problem
Guided fixes for boot loops, no display, network errors, and more.
Contact support
Open a ticket, chat with an engineer, or request an RMA.
Find your product
Pick your model.
We'll take you straight to the right firmware, manual, and guides.
Knowledge base
Browse by topic
Pick a topic to jump straight to guides and articles.
Download Firmware, User Manuals and Quick Start Guides.
View all →In-depth information for unlocking the full potential of your IAdea device.
View all →Documentations, Sample codes for SMIL/HTML5/Widget/Android Developer.
View all →Solution Guide - See how to run your business with efficiency!
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Need a hand?
Still stuck? We'll help.
Our engineers reply to most tickets within one business day. Tell us your model and what you've tried — we'll take it from there.