IAdea Support
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Recent activity by IAdea Support-
Scala Setup Guide
Scala Quick Start Guide for using with IAdea Bridge Server
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What is the media download behavior? How can I manage this within SMIL ?
All the download behavior is controlled by how you compose their SMIL playlist. Case1 : [Download on the fly] First of all, all the download happens when player actually tries to playback( on ...
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Android 7.1 Password Lock
[SignApps Express] SignApps Express has no password lock when player pin is set with Android PIN code. When setting a password lock on your Android 7.1 device, please utilize the password feature...
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Could I always leave my USB keyboard/mouse connected to the device for future maintenance?
No. We suggest to remove the USB keyboard and mouse from the device after you finish your configuration. We have found case that some incompatible devices may interrupt player from booting. Whi...
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Digital Signage Made Easy - Digital Menu Board
Digital Signage Made Easy - Digital Menu Board
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Special character handle in SMIL/HTML5
When implement application, there are some special characters may within your script such as 「&」and 「<」and 「>」 and 「"」and 「,」, those characters can not read correctly by XML parser and programmer h...
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How are IAdea media appliances different than PCs on a Scala network?
IAdea Media Appliances complement PC players by delivering high quality video on your Scala network. They behave like PCs on the same Scala system– Heart-beats, play-logs, smart play-lists, and con...
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IAdeaCare - Why is my device not receiving a pairing code or always showing offline on the IAdeaCare website?
If you cannot get the pairing code properly or the device is always showing offline on IAdeaCare website, please follow the instructions below. Step 1. Confirm that your network environment allo...
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Collecting a DEBUG Log for IAdea Support
Warning: Daily reboot and rebooting the device will clear out the log. Please collect the log after the issue appears, do not reboot before collecting the log. To collect the player's DEBUG log, fo...
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What are the benefits of SMIL?
Digital signage deals with scheduling multimedia files for playback on digital displays connected on an IP network. The industry has roots tracing back for a few decades, but has recently expanded ...